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Title
Text copied to clipboard!Shuttle Operator
Description
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We are looking for a reliable and professional Shuttle Operator to join our transportation team. The Shuttle Operator will be responsible for safely transporting passengers to and from designated locations, maintaining a high level of customer service, and ensuring the shuttle vehicle is clean and well-maintained. This role requires excellent driving skills, a strong sense of responsibility, and the ability to interact positively with passengers.
As a Shuttle Operator, you will be expected to operate shuttle buses or vans on scheduled routes, assist passengers with boarding and disembarking, and adhere to all traffic and safety regulations. You will also be responsible for conducting pre-trip and post-trip inspections of the vehicle, reporting any mechanical issues, and keeping accurate records of mileage, fuel usage, and passenger counts.
The ideal candidate will have a valid commercial driver’s license (CDL) with a passenger endorsement, a clean driving record, and previous experience in a similar role. Strong communication skills, punctuality, and a customer-focused attitude are essential for success in this position.
This position may require working early mornings, evenings, weekends, and holidays, depending on the shuttle schedule. Flexibility and reliability are key attributes we are looking for in a candidate. If you enjoy driving, meeting new people, and providing excellent service, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Operate shuttle vehicles on scheduled routes
- Ensure the safety of all passengers during transit
- Assist passengers with boarding and exiting the shuttle
- Perform daily vehicle inspections and report issues
- Maintain cleanliness of the shuttle interior and exterior
- Keep accurate records of mileage, fuel, and passenger counts
- Follow all traffic laws and company safety policies
- Communicate effectively with dispatch and passengers
- Provide excellent customer service at all times
- Report delays or incidents promptly to supervisors
Requirements
Text copied to clipboard!- Valid commercial driver’s license (CDL) with passenger endorsement
- Clean driving record
- High school diploma or equivalent
- Previous experience as a shuttle or bus driver preferred
- Strong interpersonal and communication skills
- Ability to work flexible hours, including weekends and holidays
- Knowledge of local traffic laws and routes
- Physically able to assist passengers and perform vehicle checks
- Dependable and punctual
- Basic mechanical knowledge is a plus
Potential interview questions
Text copied to clipboard!- Do you have a valid CDL with a passenger endorsement?
- How many years of professional driving experience do you have?
- Are you available to work weekends and holidays?
- Can you provide a clean driving record?
- Have you previously operated shuttle or passenger vehicles?
- How do you handle difficult passengers or situations?
- Are you comfortable performing vehicle inspections?
- Do you have any experience with route scheduling or dispatch communication?
- What steps do you take to ensure passenger safety?
- Are you able to lift luggage or assist passengers with mobility needs?
